We’re Rebuilding Technical Support for the AI Era
Strudel is pioneering a smarter way to handle complex support tickets—built by engineers, for engineers. Our mission is simple: eliminate the ambiguity that wastes time and frustrates teams.
OUR STORY
Why We Started Strudel
It began with firsthand frustration. As engineers and customer success leaders, we spent too many hours deciphering vague escalations, digging through logs, and resolving issues without context. We knew there had to be a better way.
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So we built it.
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Strudel is the AI-powered bridge between Support and Engineering, helping teams close tickets—not just escalate them.
MEET THE TEAM
Leadership
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Kristin Isaac, CEO
Enterprise go-to-market veteran. Formerly LinkedIn, Udemy, ESPN. 2x B2B founder.
Shai Rubin, Ph.D., CTO
7x patented technologist. Formerly Citi Innovation Lab, Microsoft. Product acquired by Salesforce.